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Jakarta Office
Indomobil Tower, 12th Floor
Jl. MT. Haryono Lot 8, Bidara Cina Village, Jatinegara Subdistrict, East Jakarta, Jakarta Special Capital Region, 13330
Telp (+62 21) 851-2561 (Hunting)
Fax (+62 21) 856-5893
marketing@dunlop.co.id
Cikampek Factory
Indotaisei Industrial Park, Sector 1A, Block H, Karawang Regency, West Java, 41373
Copyright ©2026 PT. Sumi Rubber Indonesia. All Rights Reserved.
SmartCare is DUNLOP's way of showing love for every journey you take.
This after-sales service is officially available to DUNLOP Blue Response TG users, as part of our commitment to ensuring that you and your family always feel safe on the road.
We understand that every journey brings stories, responsibilities, and people that are meaningful to you. That's why SmartCare is designed not only to protect your tyres, but also to keep you calm and comfortable every mile of the way.
With SmartCare, you're not just buying tyres. You're choosing care, protection, and after-sales service that truly cares.
Because for us, your best choice deserves to be cherished wholeheartedly.
Through the SmartCare Warranty program, DUNLOP offers more than just a warranty. It provides peace of mind in every turn of the wheel. For DUNLOP, safety and trust are not merely promises, but commitments that stay with you as you move forward on every journey, today and beyond.
The tyre will be replaced with a new one if it is damaged under normal usage, within a period of up to 12 months or 24,000 km, whichever comes first, subject to the applicable terms and conditions.
tyres are not merely what supports your journey, but trusted companions that stay in direct contact with every inch of the road you travel. Through the DUNLOP SmartCare Maintenance program, we encourage you to perform regular tyre care in order to maintain safety, comfort, and optimal performance in every journey.
SmartCare Maintenance is both a requirement and a benefit within the SmartCare Warranty program. Through this program, Blue Response TG users are entitled to periodic maintenance services, including free air pressure checks and physical tyre inspections, .
In every turn of the wheel, there are always stories, questions, and expectations that deserve to be heard. Through SmartCare Hotline, we provide a warm and responsive communication service as a bridge between your needs and our commitment. For DUNLOP, service is not simply about responding, but about being present promptly, listening attentively, and ensuring that every journey is supported by solutions that are accurate, fast, and reliable.
SmartCare Hotline completes the SmartCare program for Blue Response TG tyre users. This service is designed to create a more comfortable driving experience, strengthen loyalty, and ensure that every journey is supported not only by the quality of DUNLOP tyres, but also by a service that is ready to assist whenever needed.
Contact SmartCare Hotline via WhatsApp
+62 812-9550-7273SmartCare Warranty is an official warranty program for DUNLOP Blue Response TG tyres that provides protection against certain types of damage within the applicable period and conditions. See the terms and conditions here.